Last updated: September 25, 2026
Ephraitech Unified Solutions ("Ephraitech", "we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you voluntarily provide to us, including:
- Contact details — your name, email address, phone number, WhatsApp number and company name when you submit a quote request, contact form or message.
- Project information — descriptions, requirements and budget ranges you share when requesting a quote.
- Technical data — your IP address and basic request metadata, collected automatically when you use our website.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries, quote requests and messages;
- Provide, maintain and improve our services;
- Communicate with you about projects you have asked us to work on;
- Protect our website against abuse, spam and fraudulent activity;
- Comply with legal obligations.
3. Legal Basis for Processing
We process your personal information on the basis of your consent (when you submit a form), our legitimate interest in operating and securing our website, and our need to perform a contract with you when you engage us for services.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Service providers — trusted third parties who help us operate our website or deliver services (e.g. hosting providers), bound by confidentiality obligations;
- Legal authorities — when required by law or to protect our rights, safety or property.
5. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described in this policy, or as required by law. Quote requests and messages are typically retained for internal record-keeping and may be deleted at your request.
6. Security
We take reasonable technical and organisational measures to protect your information, including:
- Secure HTTPS connections where available;
- Server-side validation and CSRF protection on all forms;
- Restricted access to stored data within our admin systems.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your information;
- Object to or restrict certain processing;
- Withdraw consent at any time.
To exercise any of these rights, please contact us.
8. Cookies
Our website uses a minimal session cookie to support form submission and security. We do not use cookies for advertising or third-party tracking.
9. Third-Party Links
Our website may contain links to third-party websites (for example, social media or map providers). We are not responsible for the privacy practices of those websites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@ephraitech.com
- Phone: +256 ...
- Location: Kampala, Uganda
You can also reach us through our contact page.